Travel Insurance

Vacation Rental Travel Insurance

Unable to travel because you’re sick? No problem! Trip Cancellation Coverage keeps you from losing your vacation savings if you need to cancel for a covered reason.


Travel Protection provides reimbursement for unused, non-refundable, pre-paid trip costs if you are prevented from taking your trip due to a covered reason, including: mandatory hurricane evacuations; sickness including Covid-19, injury or death; extension of school year; armed service leave revocation; involuntary termination of employment or other specific reasons listed in the Policy/Description of Coverage.


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As you may have heard, the governor of Hawaii is requiring out of state travelers to get a valid COVID-19 test prior to their arrival, and to show proof of a negative test result, to avoid the 14-day quarantine. The pre-travel testing program begins October 15,2020.


Option 1: For those who have not purchased
We wanted to take a moment to let you know that if you purchase a travel insurance plan from our provider, Generali Global Assistance, and you, your travel companions, or family members test positive for COVID-19 prior to departing on your trip, you can be covered for Sickness under the terms and conditions of the policy.


Option 2: For those who have purchased
We wanted to take a moment to let you know that under the Generali travel insurance plan you have purchased, if you, your travel companions, or family members test positive for COVID-19 prior to departing on your trip, you can be covered for Sickness under the terms and conditions of the policy.


Generali coverage for COVID-19 Sickness can include:

  • Pre-paid Travel Arrangements
    Coverage is available for Insured travelers if they need to cancel or interrupt their plans if they get sick with COVID-19 or if a traveling companion or family member gets sick with COVID-19, as long as the requirements for sickness are met.
  • Medical Expenses and Evacuation
    Travelers who get sick on their trip and need to seek treatment or medical evacuation have coverage for medical expenses for up to one year, even after they return home—including copays, deductibles and out-of-network costs billed by primary health insurance.
  • Out-of-pocket Costs
    Additional airfare to return home when a trip is interrupted, and other unexpected costs, like overnight lodging and meals during delays, can be covered if a traveler or family member gets sick with the virus.

We strongly urge you to read the Description of Coverage/Insurance Policy you received upon purchasing your travel insurance plan.


For additional information about your travel insurance plan and Coronavirus, please visit Generali’s FAQ page.

Option 1: CTA for those who have not purchased

Please contact us at 808-661-3484 to purchase a travel protection plan today.


Option 2: CTA for those who have a plan and may need to file a claim


If you need to file a claim, you may do so electronically here.


This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker.

Plans are available to residents of the United States. Benefits and services are described on a general basis. Certain terms and conditions may apply. Your travel retailer may not be licensed to sell insurance, and cannot answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. For questions or complete information on policy benefits, limits and exclusions, please contact CSA at (866) 999-4018 or for a sample Description of Coverage or Insurance Policy for this plan.

 These plans are administered by CSA Travel Protection and Insurance Services. Services are provided through CSA's designated providers. Travel Insurance is Underwritten by: Generali U.S. Branch, New York, New York; NAIC # 11231 (all states except as otherwise noted) under Policy/Certificate Form series T001. California is Underwritten by Generali Assicurazioni Generali S.P.A. (U.S. Branch), Colorado is Underwritten by Assicurazioni Generali – U.S. Branch, Oregon is Underwritten by Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice, and Virginia is Underwritten by The General Insurance Company of Trieste and Venice – U.S. Branch.